Helpdesk Officer (Level 1 Support)

Job No: ADC54
Location: Ashburton

  • Join our team in supporting the delivery of our ICT services.
  • Kick-start your IT career while enhancing the way we work.              
  • Large, community focused organisation determined to raise the bar.

What the job involves

You’ll work closely with our Systems team to:

  • Provide first-line IT support to a wide range of users
  • Promote and enable the use of Council ICT services
  • Facilitate onboarding and setup of new users
  • Assist with team projects and activities

For more information on this position, view the position description - click here.

Who are we looking for?

Working within an organisation that promotes positivity and growth, we’re looking for someone who is:

  • A recent or soon-to-be college graduate—or someone eager to kick-start a career in ICT with genuine passion for the field
  • A team player with great communication skills
  • Has a natural curiosity for Information Technology and enjoys solving technical problems
  • Optimistic, enthusiastic, and eager to help others
  • A multitasker who thrives in a dynamic environment

Applicants must be a NZ Citizen, Resident or have a current valid work visa.

What we can offer you

This position is guaranteed to provide you with a variety of work, based within a supportive team who are dedicated to the success of our organisation. Your career will grow through on the job and external training opportunities, plus our new building will provide a work environment that will be the envy of most.

Benefits of being part of our team include: 

  • Professional development opportunities
  • On-the-job training and mentorship
  • Health benefits
  • Birthday leave and the ability to purchase additional leave.
  • Brand new Library and Civic Centre building in the heart of the CBD
  • Supportive and inclusive work environment

For more benefits available, click here.

A bit about us

We are proud to provide services and support to one of New Zealand’s fastest growing and thriving communities. With a fast paced and changing community we have an array of interesting projects and initiatives we are delivering to our residents. We have a diverse and passionate workforce with over 230 employees spanning all Council activities and we are dedicated to delivering only the best to our community.

We don’t believe there should be any reason stopping you for applying for this role, but if you are still a bit hesitant why not watch our recruitment video to see what Ashburton District Council can offer you!

If this sounds like your ideal role, then we’d love to hear from you. Applications close Monday, 21 July 2025.

Apply Now

Privacy Acknowledgment

ADC is collecting personal information from you, including your name, contact information and reference details, as part of our recruitment and selection process. ADC is committed to ensuring the privacy of the personal information we collect from you, and your application will be kept secure and will only be accessed by authorised staff.

ADC's recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers.


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Questions

Work for Us

If you're interested in joining a dynamic local government organisation that offers its people rewarding and varied opportunities, we'd really like to hear from you. We provide services and support to one of New Zealand's fastest growing and thriving communities. With a fast paced and changing community, we have an array of interesting projects and initiatives going on. With a diverse and passionate workforce of 300 employees spanning all Council activities, we're dedicated to delivering only the best to our community. Joining Ashburton District Council will not only give you the chance to make your mark within our organisation, it will also enable you to contribute to Ashburton District becoming a better place to work, live and do business. Working in a friendly atmosphere, you'll be supported and encouraged to enhance and further your career. Our values are all about doing what's right, making things happen and working as one team and respecting every voice so if we sound like the type of organisation you want to join, I encourage you to get in touch with us.